Privacy Policy
How we protect and handle your personal information at WebDev DataStream
Your privacy matters to us. This policy explains how WebDev DataStream collects, uses, and protects your personal information when you use our mobile app performance optimization services. We believe in transparency and want you to understand exactly what happens with your data.
Information We Collect
We collect information to provide better mobile app optimization services. Here's what we gather and why:
Contact Information
Name, email address, phone number, and company details when you reach out to us or request our services.
App Performance Data
Technical metrics, crash reports, loading times, and user interaction patterns from your mobile applications.
Usage Analytics
How you use our website, which pages you visit, and how long you stay. This helps us improve our services.
We never collect sensitive personal information like passwords, financial data, or private communications unless specifically required for our optimization services and with your explicit consent.
How We Use Your Information
Your data serves specific purposes in improving mobile app performance:
• Analyzing your app's current performance and identifying optimization opportunities
• Providing personalized recommendations based on your app's specific needs
• Communicating with you about project progress and technical updates
• Improving our optimization techniques and methodologies
We process your information under Thai Personal Data Protection Act (PDPA) guidelines and never use it for purposes you haven't agreed to.
Data Security Measures
We implement multiple security layers to protect your information:
All data transmissions use SSL encryption and secure protocols. Our servers are located in secure facilities with restricted access and regular security audits.
Employee access to your data is limited to those who need it for optimization work. We regularly update our security procedures and train our team on data protection best practices.
While we implement industry-standard security measures, no system is completely immune to risks. We continuously monitor and improve our security practices.
Your Rights and Choices
Access Your Data
Request a copy of the personal information we have about you and your mobile app projects.
Update Information
Correct or update any personal information that's inaccurate or outdated in our systems.
Delete Your Data
Request deletion of your personal information, subject to legal and contractual obligations.
Limit Processing
Restrict how we use your information while maintaining essential service functionality.
Data Retention and Deletion
We keep your information only as long as necessary for providing optimization services and meeting legal requirements.
Project-related data is typically retained for 3 years after service completion to support ongoing optimization needs. Contact information is kept until you request removal or unsubscribe from our communications.
When we delete your data, we ensure complete removal from all systems, including backups, within 90 days of the deletion request.
Some information may be retained longer due to Thai regulatory requirements or legitimate business interests, such as resolving disputes or maintaining security logs.
Information Sharing and Disclosure
We don't sell or rent your personal information to third parties. Information sharing is limited to specific situations:
• With specialized contractors who help deliver optimization services, under strict confidentiality agreements
• When required by Thai law or legal process, such as court orders or regulatory investigations
• To protect our rights, prevent fraud, or ensure service security
• With your explicit consent for specific business purposes you've approved
Cookies and Tracking Technologies
Our website uses cookies to improve your experience and understand how our services are used.
Essential cookies enable basic website functionality and security features. Analytics cookies help us understand visitor behavior and improve our content. You can control cookie settings through your browser preferences.
We don't use tracking cookies for advertising purposes or share cookie data with advertising networks.
Disabling cookies may affect website functionality, but won't prevent you from accessing our main services or contacting us for optimization consultations.
Privacy Questions or Concerns?
We're here to help with any privacy-related questions about how we handle your information.
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through email or prominent website notices at least 30 days before they take effect.